Microsoft Halts Windows 11 24H2 Update for Users with Certain Ubisoft Games

Microsoft has paused the rollout of the Windows 11 24H2 update for users who have specific Ubisoft games installed on their systems. The decision comes after reports that certain Ubisoft titles become unresponsive or display a black screen during gameplay, loading, or startup.

Affected Ubisoft Games

The following games are impacted:

• Assassin's Creed Valhalla

• Assassin's Creed Origins

• Assassin's Creed Odyssey

• Star Wars Outlaws (mitigation available but with potential performance issues)

• Avatar: Frontiers of Pandora

What Happens?

After installing the 24H2 update:

• Games might hang during startup or freeze during active gameplay.

• Affected users may encounter a black screen, rendering the game unplayable.

• In some cases, performance issues persist even with temporary mitigations.

Microsoft’s Response

To ensure users aren't affected, Microsoft has applied a compatibility hold for devices with these games installed:

• Devices with these Ubisoft titles will not receive the Windows 11 24H2 update through Windows Update.

• IT administrators can monitor the issue using safeguard IDs: 54437462 and 54580160.

What Should You Do?

• Avoid manual updates: Microsoft advises against using tools like the Windows 11 Installation Assistant or media creation tools to force the update.

• Workaround for affected systems: If a game hangs, close it using Task Manager (Ctrl+Shift+Esc) and await further fixes.

Resolution in Progress

Microsoft and Ubisoft are actively collaborating to address the issue. Once resolved, updates will resume for affected devices, and users will be notified.

Have you experienced these issues? Let us know how it's affecting your gaming and system experience in the comments!